Appendix E: Services & Support
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Database Consultancy & Training

If you want more than simple product support we have comprehensive consultancy and training services available covering questionnaire design, custom database creation for survey analysis and 'at your location' training.

The format of PocketSurvey questionnaire designs is dictated to some extent by the data analysis software they will link to, and an appreciation of elementary database structure is desirable to ensure successful results.

No formal training is usually necessary for users who will only be involved with the handheld computers. Please ask if you are unsure of how much training you will need.

Training can be arranged at your premises. Please contact us for current pricing.

Support

Read the Support for PocketSurvey section of this manual for details of the various support options available or contact us to discuss the options available.

Web

Visit our Web sites for answers to frequently asked questions and the latest product information.

www.pocketsurvey.co.uk
www.pocket-survey.net

Support Email

Send specific support questions to us via email.

sales@pocketsurvey.co.uk

Sales Email

Send sales and ordering requests to us via email.

sales@pocketsurvey.co.uk

Postal Address

Handheld Systems Ltd
Sutton House
17 Sutton Close
Nantwich
CW5 5GF
United Kingdom

Phone

UK: 0844 8044 192

Fax

UK: 0844 8044 192

HandHeld Systems Ltd ©