The Help menu has options for launching the online user manual, the online tutorial, support information, purchasing information, and general information about the PocketSurvey program. You can learn more about each option in this chapter.
Help | User Manual
The Help | User Manual menu option launches a modern style online user manual that is the new standard for Windows programs. When you need information or guidance the online user manual should provide you with the information you require.
Help | Tutorial
The Help | Tutorial menu option launches the tutorial section of the Help manual to familiarise yourself with the main feature of the system.
Help | Send to Support
The Help | Send to Support menu option launches a web based support form allowing you to notify the PocketSurvey Support team of your problem. Support requests are usually processed within 24 hours.
Help | Receive from Support
The Help | Receive from Support menu option should only be selected once you have been contacted by support. You are required to select this option to receive any data from the support team such as an updated survey.
Help | Support
The Help | Support menu option launches the PS Survey Manager section of the Help manual showing you how contact us.
Help | Purchasing
The Help | Purchasing menu option launches the section of the Help manual showing you how contact us if you wish to purchase additional licenses for the program.
Help | About . . .
The Help | About menu option displays general information about PocketSurvey.
If you need to report a problem with PocketSurvey you should quote the Build Number shown on the bottom left of the about screen. If you wish to visit the PocketSurvey web site click on the link shown in blue.
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